Basic
For creators and small teams needing standard setup help.
- Email support
- Basic deployment guidance
- Business-hours response
24/7 Support
Support subscription plans for broadcast teams.
Choose a support model for deployment, troubleshooting, workflow setup, and enterprise broadcast operations.
Silver
For professional teams running regular broadcast workflows.
- Priority support
- Remote troubleshooting
- Workflow setup assistance
Gold
For studios and broadcasters needing faster operational support.
- High-priority response
- Deployment monitoring
- Broadcast workflow support
On Demand
For custom enterprise support, emergency help, and project-based assistance.
- Custom SLA
- Dedicated assistance
- Integration and migration support
FAQ
Questions broadcast teams ask before choosing iSunix.
Clear answers for channels, studios, OTT teams, and media organizations evaluating iSunix for professional broadcast operations.
Can iSunix replace traditional broadcast automation systems?
Yes. iSunix is designed as a modern broadcast automation and media infrastructure platform for playout, scheduling, streaming, graphics, monitoring, and live control workflows.
Can iSunix work with local, cloud, and hybrid workflows?
Yes. The platform can be planned for local control rooms, cloud playout, remote production, and hybrid broadcast operations depending on the channel or media workflow.
Does iSunix support NDI, SDI, SRT, and WebRTC workflows?
iSunix is positioned around modern broadcast and IP workflows including NDI, SDI, SRT, WebRTC, HLS, RTMP, and related media processing pipelines.
Can we use only selected iSunix modules?
Yes. Products such as iSunix Broadcast, Stream, Cloud, Studio, CG, Live, and Control can be positioned as individual modules or combined as a complete platform.
Is iSunix suitable for Indian TV channels and digital broadcasters?
Yes. iSunix is built for practical broadcast operations including 24/7 playout, live streaming, graphics, recording, monitoring, and control room workflows.
Do you provide customization for specific broadcast workflows?
Yes. iSunix can be planned around specific requirements such as channel playout, OTT streaming, studio production, ticker graphics, media library, monitoring, alerts, and automation rules.
Does iSunix support MOS newsroom integration?
MOS integration can be planned for newsroom-driven broadcast workflows, including rundown-based playout, graphics, ticker, media assignment, and automation coordination.
Launch With iSunix
Ready to modernize your broadcast workflow?
Plan playout, streaming, graphics, cloud operations, and live control inside one professional media infrastructure.